1. Cancellation Window
Cancellation requests may be raised before purchased credits or paid services are consumed.
2. Refund Eligibility
Refunds are reviewed for duplicate payments, failed transactions with debit, or verified billing errors. Refund requests may be declined in cases of misuse or fraud concerns.
3. Refund Timeline
Approved refunds are processed to the original payment method within 5 to 7 business days, subject to banking and payment network timelines.
4. Partial Refunds
Partial refunds may apply where only a portion of services or credits remain unused.
5. Non-refundable Items
Consumed credits and completed digital services are non-refundable.
6. Contact for Refund Requests
Email: info@ableka.ai